Privacy Policy

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Privacy Policy

At Tibomie, accessible through this website, we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you when you use our website or contact us.

What Data We Collect

We may collect personal information that you voluntarily provide when you contact us, subscribe to communications, submit a form, or otherwise interact with the website. Depending on how you use the website, this information may include:

  • Your name and contact details;
  • Your email address and telephone number;
  • The content of messages, enquiries, or requests you submit;
  • Information relating to your preferences or communications with us; and
  • Technical information, such as your IP address, browser type, device information, operating system, and general usage data.

We generally collect technical and usage information automatically through cookies, server logs, analytics tools, and similar technologies. We do not intentionally request sensitive personal information through this website.

How We Use Data

We use personal information only for legitimate and appropriate business purposes, including to:

  • Respond to your questions, messages, and requests;
  • Provide, maintain, and improve the website;
  • Understand how visitors use our website and enhance its content and functionality;
  • Send service-related communications where necessary;
  • Protect the website, users, and our systems against fraud, misuse, and security incidents;
  • Comply with applicable legal, regulatory, and contractual obligations; and
  • Establish, exercise, or defend legal claims where required.

We process personal data only where we have a lawful basis to do so. This may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests, provided those interests do not override your rights and freedoms.

Cookies

Cookies are small text files placed on your device when you visit a website. We may use essential cookies to enable basic website functions, maintain security, and remember certain preferences. We may also use analytics or similar technologies to understand website traffic and improve performance.

Where required by law, non-essential cookies will be used only with your consent. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some parts of the website.

Third-Party Links

This website may contain links to third-party websites, platforms, or services, including social media services such as X at https://x.com/. These third-party services operate under their own privacy policies and terms. We are not responsible for the privacy practices, content, security, or data-processing activities of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information or using its services.

Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure hosting arrangements, monitoring, backups, and appropriate administrative procedures.

Although we take data security seriously, no method of transmission or electronic storage can be guaranteed to be completely secure. Access to personal information is limited to individuals and service providers who need it for legitimate purposes and are expected to handle it securely.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, provide requested services, resolve enquiries, maintain business records, comply with legal obligations, and protect our legitimate interests. When information is no longer required, we will delete it or securely anonymise it where reasonably practicable.

User Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Request restriction of certain processing activities;
  • Object to processing based on legitimate interests;
  • Withdraw consent where processing is based on consent; and
  • Request a copy of your information in a commonly used, machine-readable format.

To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a privacy-related concern, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page with a revised effective date where appropriate.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.